Household Water Softener One Operating and One Standby in Mongolia
A residential customer in Mongolia required a robust water softening solution to ensure water quality for domestic purposes.Our dual-tank softening system was engineered to eliminate any downtime. It automatically switches between units to provide a non-stop supply of softened water, effortlessly sustaining the full 12-ton daily flow required for continuous household use.
1. Project Overview
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Location: Mongolia
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Application: Single-family household
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Key Requirement: Continuous supply of softened water, 24 hours a day.
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System Capacity: 12 tons (12,000 liters) per day.
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Core Challenge: To ensure zero downtime for water softening, even during the control valve's regeneration cycle.
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Solution: A duplex "One-in-Use, One-on-Standby" water softening system.
2. Background & Problem Analysis
Mongolia's climate and geology often result in water sources with high levels of hardness minerals (Calcium and Magnesium). For a household requiring a consistent 12-ton daily supply, a single water softener is insufficient. The primary weakness of a single softener is its need to periodically enter a regeneration cycle.
•Regeneration Cycle: This is a process where the resin bed inside the softener is cleaned with a brine (salt) solution to restore its ion-exchange capacity. During this cycle (which can take 60-120 minutes), the softener cannot produce softened water. It either stops output or outputs hard water.
•The Problem of a Single Unit: If the household's water usage is continuous, the regeneration cycle would cause a direct interruption in the supply of softened water. This is unacceptable for applications like continuous heating systems, high-end appliances, and consistent comfort.
3. Solution: Duplex "One-in-Use, One-on-Standby" System
This system employs two identical water softeners, plumbed in parallel. Only one unit is active at any given time, while the other is on full standby.
System Configuration:
•2 x Water Softeners, each with a capacity rated for more than 12 tons/day to handle peak flows.
•Valving: A three-way motorized valve at the inlet and outlet to direct the water flow.
•Brine System: A shared or individual brine tank for salt.
4.Performance Results
- Post-treatment water is clear, odor-free, and meets the client’s household use water standards.
- Fully automatic operation reduces the need for manual intervention.
- The system is designed for durability, ease of maintenance, and consistent performance.
5.Client Testimonial
“We are impressed with the softener system. It's automatic, effective, and provides great water. Your team's service was seamless and professional.”
— Customer, Mongolia
6.Project Highlights
- 24-hour continuous water production
- Fully automatic backwash ensures low maintenance
- Energy-efficient, compact design

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